Proceedings of the

Second International ODR Workshop

Wolf Legal Publishers, Tilburg
ISBN 90-5850-501-4

To order a hard copy (EURO 20, incl. delivery), sent an e-mail to lodder@cedire.org

John Zeleznikow & Arno R. Lodder - Introduction (p. iii-v)
Jeremy Barnett & Pete Dew - IT enhanced Dispute Resolution (p. 1-10)
Emilia Bellucci & John Zeleznikow - Managing Negotiation Knowledge: from negotiation support to online dispute resolution (p. 11-22)
Stephanie H. Bol - An analysis of the role of different players in e-mediation: the (legal) implications (p. 23-29)
Jeanne Pia Mifsud Bonnici & Kees de Vey Mestdagh - On the Use of Legal Measures to Entice Participation in Online Dispute Resolution Systems for the settlement of online-related disputes (p. 31-42)
Marco Pierani - ODR Developments Under a Consumer’s Perspective: The Italian Case (p. 43-45)
Andrew Vincent & John Zeleznikow - Towards a Plea Bargaining Decision Support System for Legal Aid Lawyers in Victorian Lower Courts (p. 47-58)
Berend R. de Vries, Ronald E. Leenes & John Zeleznikow - Fundamentals of Providing Negotiation Advice Online: the Need for Developing BATNAs (p. 59-67)
Doug Walton & Arno R. Lodder - What Role Can Rational Argument Play in ADR and Online Dispute Resolution (p. 69-76)
Rinaldo Sali - CROSSING DISPUTE AND INFORMATION TECHNOLOGY: THE EXPERIENCE OF RISOLVIONLINE www.risolvionline.com